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3.24.2026

creative

Are you telling the truth?

TL;DR: Great stories win because they show real human truth. Most ads avoid it - and that’s why we ignore them.

We spent the last 4 months producing our first feature film, Ana The Cleaner - a story about a house cleaner who suspects her boss murdered his wife and investigates it one week at a time.

We shot it over 16 days. I learned a lot.

But one huge lesson smacked me in the face on Day 1- and of course, it applies directly to B2B advertising.

I was directing a scene between Ana and her boss, working with the actors to make the performances feel real.

And “real” meant adding things we almost never allow in ads:

Shame.
Gullibility.
Fear.
Embarrassment.
Rudeness.

Actual human behavior.

That’s when it clicked:

These emotions are basically forbidden in advertising.

Instead, ads live in a narrow emotional range:

“Before the product” = mild frustration or overwhelm

“After the product” = happiness

That’s it.

No edge. No contradiction. No truth.

I’m not saying your spokesperson should be a jerk.

I am saying this:

If you want people to stop scrolling and pay attention, your work has to feel like real life - not a sanitized version of it.

Because the reason you love your favorite movies and TV shows isn’t just the plot.

It’s the humanity.

Messy. Flawed. Contradictory humanity.

And last time I checked - that’s exactly who your audience is.

GUY BAUER

FOUNDER AND

CREATIVE

DIRECTOR

Picture of Guy bauer, founder of umault

Guy has been making commercial videos for over 20 years and is the author of “Death to the Corporate Video: A Modern Approach that Works.” He started the agency in 2010 after a decade of working in TV, film and radio. He’s been losing hair and gaining weight ever since.

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